Telecom New Zealand

Telecom Wireless Hotspots - Common Questions

What is a wireless hotspot?

A wireless hotspot is a location that provides high speed wireless Internet access.

Where are the Telecom Wireless Hotspots?

Look for the Telecom Wireless Hotspot sign, or check the wireless hotspot finder. We’ve even made wireless hotspots in Christchurch available free of charge.

How do I access the Internet using a Telecom Wireless Hotspot?

All you will need is a WiFi enabled device. If your laptop isn't Wi-Fi enabled you can buy a wireless laptop card from a Telecom store  (please check with the laptop manufacturer for help to install and configure any necessary software).

What does it cost to use a Telecom Wireless Hotspot?

$9.95 (including GST) per hour or per 120MB.

Where can I find out more about Telecom Wireless Hotspots?

Visit your nearest Telecom store or call us on 0800 123 486.

 

Related Information

Logging out of Telecom Wireless Hotspots

Check how long you have been connected at a Telecom Wireless Hotspot

Prepaid Telecom Wireless Hotspots

How secure are Telecom wireless hotspots?

How do I view my company Intranet at a Telecom Wireless Hotspot?

Fixed network settings and Telecom Hotspots

Things you should know about Wireless Hotspots

Troubleshooting

Help and support

Telecom wireless hotspots are now powered and managed by Fivo (a division of SmartPay NZ Ltd). Please feel free to give us your feedback to wirelesshotspot@telecom.co.nz to let us know how your experience was.

To find out more about our wireless hotspot service, visit your nearest Telecom store or call us on 0800 123 486.

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