Have a Telecom billing query?

We have a guide which explains the charges on your bill. If you are unsure what any of the charges on your bill are for, see Your Telecom Bill explained. There is also a guide for your first bill - Understanding the charges on your first bill.

Dispute your bill

If you wish to dispute any part of your bill, use our Bill Query and dispute form

Payments

For payment questions, use our Account Payment query form. There is also information on all ways to pay your Telecom bill here: How can I pay my bill?

Online Billing & Your Telecom

Did you know you can also use Your Telecom and then Online Billing, to see all your account information online? This includes unbilled calls,  minute balances and data usage.

If the links above did not help you,  Contact Us